Award-Winning live help software. With this live help customer services software, you will be able to constantly monitor the visitors of your website. You will know exactly how many people are visiting your site, which page they're on as well as how long they've been on your website. In addition, you will be able to select a visitor on your website and invite the person for a chat session with you... Ligne Directe inc :: live :: help :: and :: monitoring :: ligne :: directe :: inc :: internet :: communications :: livehelpandmonitoring deluxe :: Live Help and Monitoring
1 stars (Functions like a Beta release) - Want support for JavaHelp? Forget it. RoboHelp claims to support JavaHelp, but only supports some of it. For example, I had to write a utility to "massage" the resulting JavaHelp build xml files because RoboHelp does not recognize multiple controls pointing to a single JavaHelp topic. (No, aliases do not work for JavaHelp.) Also, neither JavaHelp 1.x nor 2.x recognizes all the formatting codes inserted by RoboHelp. For example, plain old HTML bold tags display properly; RoboHelp's bold style does not. What's the use of using a style then? Did this company even test the product? I don't think so. In fact, when I used one of my two "freebie" support tickets to force the issue about the multiple control/single topic issue, Macromedia admitted, after sending me a lot of irrelevant material about using aliases, that this was a known bug and there were no plans to fix it. Want frustrating error-prone version control? Just use RoboHelp's built-in crash-a-rama RoboSource, the program that continually provides errors. Oh, I can get it working, sometimes even for days at a stretch; then it'll start its crashing again, where I have to repeatedly reboot my server, a machine we've had to dedicate to RoboSource. RoboHelp doesn't work with CVS, the version control system we use inhouse, though Macromedia claims it works with SourceSafe. I'll never know, though, because I've learned over the years not to trust Macromedia. Want support for Eclipse? Forget about it. Doesn't exist. Perhaps for users who only need to single-source a simple documentation set, such as a WinHelp system coupled with a Word document, this product would work just fine. I'll never know, because the documentation community should be heading in the same direction as the application community: cross-platform compatibility. I could list other problems and workarounds, but what's the point? I recommend looking elsewhere, depending on your documentation needs. I ... eHelp Corp :: robohelp :: office :: x5 :: ehelp :: corp :: software :: development :: ides :: coding :: utilities :: robohelpofficex5 31 january :: 200 :: RoboHelp Office X5
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