Understanding Your Users- A Practical Guide to User Requirements Methods- Tools- and Techniques Description:

Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques review:
5 stars (Must for usability and product design professionals) - Courage and Baxter did an amazing job writing this book, thank you! I really liked the fact that this book is based on years of realworld experiences from commerial high technology company.

They have very good examples from real projects - which is a plus. Like the book said, it's very practical! You can use it out of the box from day 1. As a product design professional with years of experience in this field, book confirmed some of the techniques and approaches that I have been using (but I couldn't share it due to commerical reasons). It also covered topics that I wasn't very familiar with. I especially enjoyed reading the section on group task analysis.



Book is organized very well, high quality paper, with great visual examples and photos!



I would also highly recommend this book for product managers, so hopefully they can write better requirements and specifications.
















5 stars (Unflinchingly practical tour de force of usability...) - Baxter and Courage provide a rich, accessible toolbox of diverse yet interrelated usability methods that will enable a designer (UI, UE, IA, etc.) to understand user goals, values, and purposes. As a design professional without a human factors background I find this incredibly useful at the office! A handy reference guide with case studies and sample projects, there is also an undercurrent of strategic thought in terms of how to approach and intepret usability methods, thus complementing the designer's iterative art. This book should also benefit design students and educators, who may be seeking a robust compilation of methods that speaks to the "real world" of adroitly performing usability to advance a design's evolution.
5 stars (A Very Usable Guide to User Requirements) - Courage and Baxter have assembled an extremely thorough, practical, and readable guide to a diverse array of user requirements methods available to the usability and design professional. "Understanding Your Users" will surely be an valuable addition to your bookshelf, but don't be surprised if it spends more time in your hands than on the shelf.