5 stars (A book for the 21st century) - Niven is one of the best authors on BSC. If this administration and communications tool has been hailed as one the best new concepts in the business world, in nonprofit and government administration it can have even more impact. It is a great general introduction, but even seasoned experts will find enlightenment and a great very updated bibliography. Works very well as a textbook for nonprofit management with HBS cases. 5 stars (Clear, informative and highly implementable advice) - Although the Balanced Scorecard has taken over performance mangagement thinking in business, its linkages and adaptability to public and non-profit organizations has remained extremely challenging. I currently am resposible for leading planning and strategy development for a large social services provider in Canada. Being a strong proponent of Balanced Scorecard theory, I anxiously waited two months for Paul Niven's latest book to hit the shelves in hope that I could adapt the balanced scorecard approach to evaluate our organization's strategy. Long story short >> Balanced Scorecard for Government and Nonprofit Agencies was an incredible investment, and we are now on the way to better measuring and reporting on our organization's progress with the help of this book's advice, tips and proecess design steps. Paul Niven's writing style provides a clear and informative description of the balanced scorecard approach to performance planning and measurement - and presents easy-to-follow steps for designing and implementing performance systems to monitor and evaluate the impact of nonprofit and public sector programs. I highly recommend this easy-to-read book to anyone interested in understanding how the world's leading approach to performance measurement and management can be successfully incorporated into your organization. 4 stars (Good & Practical Book on Balanced Scorecard) - I've read most of the literature on the Balanced Scorecard and the previo... John Wiley - Sons Inc :: Public Affairs & Administration :: Political Science-Public Affairs & Administration :: Nonprofit Organizations & Charities :: Management - General :: Busines :: Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
5 stars (A Must Read for those in the Non-Profit Sector) - As a businessperson with an MBA, I readily identified with and agreed with the advice and strategies presented in this book. For people with a passion to help improve things in a not-so-perfect world, this book is a gift. It provides real life examples and turns theories into step-by-step directions. Each chapter makes good use of subheads and bullet points and ends with a concise summary. The authors have real-life experience working as social entreprenuers and it shows. I highly recommend this book. 5 stars (Phenomenal resource) - This book is destined to become a classic. It is full of such useful information. Not only is the content fantastic but the format is an outstanding feature of the book. I predict many will read it and all of those will value it and refer to it often. Thanks for providing us with such a comprehensive and easy to use resource. ... John Wiley - Sons Inc :: Nonprofit Organizations & Charities :: New Business Enterprises :: Business & Economics & Finance :: Business & Economics-Nonprofit Organizations & Charitie :: Enterprising Nonprofits- A Toolkit for Social Entrepreneurs
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