5 stars (The Leadership Solution) - Jim Shaffer's book, The Leadership Solution, is a MUST READING both for all corporate communications executives and staff and CEOs. Nobody does a better job in the age of "High Tech" to remind us to use the "High Touch." If we take the points that Jim cites, then we will find that attrition will be decreased. Jim reminds us throughout that employee communications and touch will make the difference in performance and thus, stock price and a competitive and "best in class" company. Shaffer lays out clearly the VISION aand STRATEGY. We all need to follow his course of what he states. "A vision is a target, a picture of the future. A strategy is a roadmap, how you're going to achieve the vision." Tools are excellent. Follow the Readiness questionnaire to improving performance. See if we can all master the 6 course process to connect people or employees or associates to the business strategy. Shaffer identifies the 20 things to generate commitment. He cites the "3 people principles" that guide Best Practices and the Best Performance. With all the focus on Mergers and Acquisitions, we find that Shaffer's 9 Guildelines for negotiating through the M&A are excellent. Shaffer's examples of CEOs help build the case. His messages will help any communications chief help your CEO. Shaffer demonstrates vividly how and why the communication function is being reinvented. The last chapter embodies the message strongly. It means what we all learn that communications much be align to assist the company's strategic goals. Shaffer does it. Read and underline; share with your colleagues. 5 stars (The Leadership Solution) - For over twenty years, I have been an advisor to management in the field of rewards and compensation. Traditionally, discussions of rewards at work focus on cash compensation, benefits, and, more recently, stock deals. These monetary and wealth-building vehicles help one have great experiences in life outs... McGraw-Hill :: Business & Economics & Leadership :: Training :: Management - General :: Leadership In Business :: Leadership :: Entrepreneurship :: Employee Training And Develop :: The Leadership Solution- Say It Do It