Customer Se

Easy Customer Service

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician...
kosmosbos :: easy :: customer :: service :: kosmosbos :: business :: finance :: applications :: easycustomerservice deluxe :: Easy Customer Service

Raving Fans - A Revolutionary Approach To Customer Service

5 stars (Great Book!) - This is a great book for anyone seeking to become better at customer service or for anyone seeking to lead a great customer service team. 1 stars (Raving Fans: A revolutionary approach to customer service) - The author could have put his main focus on a 3x5 card, but instead wasted paper, ink and my money on a stupid story involving imaginary people. I expected more from a business oriented book. 5 stars (Wonderful resource) - A very easy to read book with a powerful message. Follow the concept and you will turn your business into a powerhouse. ...
William Morrow :: Management & management techniques :: Business & Economics & Management :: Management - General :: Finance :: Entrepreneurship :: Customer services :: Customer Se :: Raving Fans - A Revolutionary Approach To Customer Service